Body of Knowledge for
the Certified Lean Six Sigma Consultant – Black Belt in Lean

I: Organization-wide Planning and Deployment

  • The candidate has learned about the origins of continuous improvement and how they relate to general best practices in business administration.
  • The candidate has learned how to deploy Lean in problem solving.
  • The candidate has learned how to implement tools and techniques to deploy strategic directions for initiatives.
  • The candidate understands the roles and responsibilities for Lean projects and how to determine conflicts of interest and how to deal with them.
  • The candidate has learned best practices in change management. 

II: Organizational Process Management and Measures

  • The candidate is able to use benchmarking, define a process and set performance measures.
  • The candidate has learned how to implement a system of measuring process performance throughout the company on a daily basis.  
  • The candidate is able to distinguish between single and multiple process problems and has learned techniques to map them.

III: Team Management

  • The candidate understands the components and techniques used in managing teams and the phases in the deployment of team success.
  • The candidate has learned various techniques on coaching and group dynamics challenges.  

IV: Define

  • The candidate is able to translate customer requirements to CTQs and collect data both for continuous and quality variables.
  • The candidate understands the elements in starting up a project and knows different models to start change and track these from idea to handover (A3, Kaizen). 

V: Measure

  • The candidate is able to measure the CTQ for different kinds of data in order to determine the process performance in relation with the value stream.
  • The candidate has learned both quantitative and qualitative techniques to determine the current situation.
  • The candidate has learned techniques to determine the process performance under different circumstances using either black box techniques or time-weighted charts.

VI: Analyze

  • The candidate is able to to identify and interpret the 7 classic wastes and apply techniques to create continuous flow.
  • The candidate is able to use gap analysis tools to create a future state map. 
  • The candidate has learned to determine possible causes for problems and applying different techniques in reducing the possible causes to the vital few.
  • The candidate has learned the classic management tools for problem solving.

VII: Improve

  • The candidate knows how to use visual management and tools in Lean management in order to implement an improved process.
  • The candidate knows how to use Statistical Process Control and merge this into the Lean Daily Management.
  • The candidate knows how the connect the Lean Daily Management with the strategic goals and cascading them at the different levels.
  • The candidate is able to understand how to implement an improved process and how to analyze and interpret risk studies (FMEA).  

VIII: Control

  • The candidate is able to apply, use, and analyze the various statistical process control (SPC) techniques.
  • The candidate is able to understand total productive maintenance (TPM) and visual factory concepts.
  • The candidate is able to develop control plans and use various tools to maintain and sustain improvements.
  • The candidate understands the concept of continuous improvement and is able to translate this both to the structure and the culture of the organisation.
  • The candidate understands the fundamentals on continuous learning and knows how to apply them in teams.